At John W. Dussouy & Co., Inc. we are ready to help you get your claim settled quickly and fairly. When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call the Dussouy Insurance Agency.

Important Instructions

After business hours, on weekends or holidays, you can call many insurance companies' 24 hour claim centers. Below is a list of many of our insurers' 24 hour numbers. When calling the insurance company directly, make sure you call the Dussouy Insurance Agency the next business day. Once a claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

When you call the Dussouy Insurance Agency or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing:
  • The location of the accident
  • A description of the events leading to the accident
  • The names and addresses of any injured persons
  • Descriptions of any injuries
  • If medical treatment was provided, at what hospital?
  • If there was property damage, the name and address of the property owner
  • The estimate cost of repairs
  • The names and addresses of any witnesses
  • The police report (for auto accidents)

Automobile Accidents: When you have an automobile claim, it must be reported to the police. If the car is not drivable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Occupational Injury: The "Employer's Report of Occupational Injury” must be filled out before any claims can be paid.

Claim Numbers





American Bankers




Fireman's Fund


Fidelity National (flood)


Fidelity National (home)








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